TheFactoryDepot

TheFactoryDepot Returns & Refunds Policy

Everything you buy from TheFactoryDepot is backed by a 30 day Guarantee against defects by the manufacturer's warranty. There is a  10% restocking fee for returning non-defective items for refund.

Returning a DEFECTIVE ITEM

Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 30 days of original invoice date. Provided you have contacted the product manufacturer and been issued a defective confirmation code. 

Software And Consumables

SOFTWARE AND CONSUMABLES (TONER CARTRIDGES, INK CARTRIDGES AND DIGITAL MEDIA) ARE NOT RETURNABLE.

Email for a Return Authorization Number: Amazon@thefactorydepot.com

Returns will not be accepted at our warehouse without a valid Return Authorization (RMA) number. RMA numbers will expire after 14 days. Customer is responsible for return shipping expenses.  International customers may not refuse shipments.

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact TheFactoryDepot Customer Service:
Contact this seller Phone:866-446-1068

Kingston ValueRAM -  DOA/EXCHANGE IS DONE DIRECTLY THROUGH KINGSTON TECHNICAL SUPPORT : 800-435-0640 #3. NO RETURN FOR REFUND IS ALLOWED.